We want you to know exactly what to expect after you place an order. This policy explains our order processing schedule, delivery timeframes, shipping charges, and how we handle delivery issues.
Applies to all orders placed at 5ccontainer.com
A quick summary of our standard order processing and delivery schedule.
Business days are Monday through Friday, excluding federal holidays. Orders are processed only after payment has been successfully completed.
| Shipping Detail | Timeframe | What It Means |
|---|---|---|
| Order Cut-Off | 2:00 PM | Orders placed after 2:00 PM, or on a weekend or holiday, are treated as received on the next business day. |
| Handling Time | 1–2 business days | Time needed to prepare, verify, and release your order to the carrier. |
| Transit Time | 3–10 business days | Carrier delivery time after your order has been handed to the carrier. |
| Total Delivery Time | 4–12 business days | Handling time plus transit time, counted from the order cut-off. |
We ship to addresses within the United States. Delivery availability and timing may vary by location. If you are unsure whether we can deliver to your area, please contact us before placing your order.
Standard delivery charges are based on the total value of your order. The shipping cost is shown clearly at checkout before you complete your purchase.
Currency: All prices and shipping charges are in United States Dollars (USD).
When your order ships, we will send shipping confirmation with tracking information where available. Tracking may take some time to become active after the carrier receives and scans the shipment. For order status questions, contact us with your order number.
Please provide a complete and accurate shipping address at checkout and review it carefully before submitting your order. Incorrect or incomplete addresses may cause delivery delays, additional charges, or the shipment being returned by the carrier.
We make every reasonable effort to process and ship orders within the stated timeframes. The following may affect your estimated delivery date:
If your order arrives damaged, is missing, or contains an incorrect item, please contact us as soon as possible after delivery. Include your order number and, where appropriate, photographs of the issue.
We will review your case and, where applicable, work with the shipping carrier to reach an appropriate resolution. For information on returns and refunds, please see our Return & Refund Policy.
Our team is happy to help with questions about shipping, delivery, or an existing order.